Effective Date: 11/02/2025
At Ionian Audio Records, we pride ourselves on providing high-quality music for our customers. Because we offer the ability to listen to previews before purchasing, we do not accept returns or offer refunds for any of our digital music products.
1. No Returns or Refunds
All sales of music are final. Once a purchase is made, no returns or refunds will be offered for any reason. This includes, but is not limited to:
- Change of mind
- Dissatisfaction with the music content
- Download issues or playback problems (unless the file is defective)
2. Listen Before You Buy
We provide full track previews for all of our music products, allowing you to listen before making a purchase decision. We encourage all customers to thoroughly listen to these previews before buying. By making a purchase, you confirm that you have listened to the available previews and are satisfied with your choice.
3. Defective Files
In the rare event that you encounter a defective or corrupted file, please contact us at [email address] within [X] days of your purchase. We will review the issue and provide a replacement file at no additional charge.
4. Exchanges
We do not offer exchanges for any digital music products. Please be sure to listen to the previews and review your purchase before completing your transaction.
5. Non-Returnable Items
All digital music products are non-returnable and non-refundable.
6. Changes to This Policy
Ionian Audio Records reserves the right to update this Returns & Refunds Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.